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Reporting a Mistake at Work in Arabic: B1 Conversation

B1 · Conversation 19 · Modern Standard Arabic

Acknowledge an error, explain its effect, and propose a correction.

A laptop showing a submitted file beside an incorrect document and its corrected replacement on a coral-red background. Araqick logo and araqick.com watermark.
ABOUT THIS CONVERSATION

Nabil reports an outdated file he submitted, checks its effect, and agrees on a correction with Rania.

01Read the Arabic conversation

الْإِبْلَاغُ عَنْ خَطَأٍ فِي الْعَمَلِ

نَبِيلٌ: رَانِيَةُ، أَكْتَشِفُ الْآنَ أَنَّنِي أَرْسَلْتُ لِلْفَرِيقِ نُسْخَةً قَدِيمَةً مِنْ مِلَفِّ الطَّلَبَاتِ هَذَا الصَّبَاحَ.

رَانِيَةُ: شُكْرًا لِإِخْبَارِي مُبَاشَرَةً. مَا الْفَرْقُ بَيْنَهَا وَبَيْنَ النُّسْخَةِ الصَّحِيحَةِ؟ نَحْتَاجُ إِلَى مَعْرِفَةِ أَثَرِ الْخَطَأِ.

نَبِيلٌ: النُّسْخَةُ الْقَدِيمَةُ لَا تَتَضَمَّنُ طَلَبَاتِ أَمْسِ، لِذَلِكَ يَظْهَرُ الْمَجْمُوعُ أَقَلَّ مِنَ الْعَدَدِ الصَّحِيحِ.

رَانِيَةُ: هَلْ تَغَيَّرَتِ الْأَسْعَارُ أَيْضًا، أَوْ يَقْتَصِرُ الْخَطَأُ عَلَى عَدَدِ الطَّلَبَاتِ الْمَوْجُودَةِ فِي الْمِلَفِّ؟

نَبِيلٌ: الْأَسْعَارُ صَحِيحَةٌ، لَكِنَّ عَشَرَةَ طَلَبَاتٍ غَيْرُ مُدْرَجَةٍ. لَمْ أَفْحَصْ تَارِيخَ الْمِلَفِّ قَبْلَ إِرْسَالِهِ.

رَانِيَةُ: هَلْ أَرْسَلْتَهُ إِلَى أَحَدٍ خَارِجَ الْفَرِيقِ؟ وَهَلْ اسْتَخْدَمَ أَيُّ زَمِيلٍ الْأَرْقَامَ فِي تَقْرِيرٍ آخَرَ؟

نَبِيلٌ: أَرْسَلْتُهُ لِلْفَرِيقِ فَقَطْ. لَا أَعْرِفُ بَعْدُ إِنْ كَانَ أَحَدٌ قَدِ اسْتَخْدَمَهُ، وَسَأَسْأَلُهُمْ الْآنَ.

رَانِيَةُ: جَيِّدٌ. أَخْبِرْهُمْ بِوُجُودِ خَطَأٍ، وَاطْلُبْ مِنْهُمُ انْتِظَارَ النُّسْخَةِ الْمُصَحَّحَةِ قَبْلَ اسْتِخْدَامِ أَرْقَامِ الْمِلَفِّ.

نَبِيلٌ: أَنَا أَتَحَمَّلُ الْمَسْؤُولِيَّةَ. سَأُرَاجِعُ النُّسْخَةَ الْجَدِيدَةَ مَعَ سِجِلِّ الطَّلَبَاتِ، ثُمَّ أُرْسِلُهَا مَعَ تَوْضِيحٍ لِلتَّصْحِيحِ.

رَانِيَةُ: مَتَى يُمْكِنُكَ إِنْهَاءُ الْمُرَاجَعَةِ؟ نُرِيدُ الْأَرْقَامَ الصَّحِيحَةَ قَبْلَ إِعْدَادِ مَوَادِّ اجْتِمَاعِ الْغَدِ الْيَوْمَ.

نَبِيلٌ: أَحْتَاجُ إِلَى نِصْفِ سَاعَةٍ، وَأَسْتَطِيعُ إِرْسَالَ الْمِلَفِّ الْمُرَاجَعِ قَبْلَ ظُهْرِ الْيَوْمِ بِوَقْتٍ كَافٍ.

رَانِيَةُ: حَسَنًا، أَرْسِلْهُ إِلَيَّ أَوَّلًا لِأُرَاجِعَ الْمَجْمُوعَ مَعَكَ، ثُمَّ أَرْسِلْهُ إِلَى الْمُسْتَلِمِينَ الْأَصْلِيِّينَ جَمِيعًا.

نَبِيلٌ: سَأُضِيفُ تَارِيخَ الْيَوْمِ وَكَلِمَةَ «مُصَحَّحٌ» إِلَى اسْمِ الْمِلَفِّ، حَتَّى يَسْهُلَ تَمْيِيزُهُ مِنَ النُّسْخَةِ السَّابِقَةِ.

رَانِيَةُ: وَاذْكُرْ فِي الرِّسَالَةِ أَنَّ الْمِلَفَّ الْجَدِيدَ يَحُلُّ مَحَلَّ السَّابِقِ، مَعَ بَيَانِ سَبَبِ اخْتِلَافِ الْمَجْمُوعِ.

نَبِيلٌ: إِذَا كَانَ أَحَدٌ قَدْ نَقَلَ الْأَرْقَامَ الْقَدِيمَةَ إِلَى تَقْرِيرِهِ، فَسَأُسَاعِدُهُ فِي تَحْدِيثِهَا وَالتَّأَكُّدِ مِنْهَا.

رَانِيَةُ: هَذَا مُنَاسِبٌ. لَا تَفْتَرِضْ أَنَّ إِرْسَالَ الْمِلَفِّ وَحْدَهُ يَكْفِي؛ تَأَكَّدْ مِنْ وُصُولِ التَّوْضِيحِ أَيْضًا.

نَبِيلٌ: سَأَطْلُبُ تَأْكِيدَ اسْتِلَامِ النُّسْخَةِ الْمُصَحَّحَةِ، وَسَأُبَلِّغُكِ إِذَا وَجَدْتُ تَقْرِيرًا آخَرَ يَحْتَاجُ إِلَى تَعْدِيلٍ.

رَانِيَةُ: وَكَيْفَ سَتَمْنَعُ تَكْرَارَ هَذَا الْخَلْطِ؟ تَشَابُهُ أَسْمَاءِ النُّسَخِ قَدْ يُسَبِّبُ الْمُشْكِلَةَ مَرَّةً أُخْرَى.

نَبِيلٌ: سَأَحْفَظُ النُّسَخَ الْقَدِيمَةَ فِي مُجَلَّدٍ مُنْفَصِلٍ، وَأَفْتَحُ الْمُرْفَقَ لِمُرَاجَعَةِ تَارِيخِهِ قَبْلَ كُلِّ إِرْسَالٍ.

رَانِيَةُ: جَيِّدٌ، اِبْدَأْ بِإِبْلَاغِ الْفَرِيقِ الْآنَ، ثُمَّ نُرَاجِعُ الْمِلَفَّ مَعًا وَنُتَابِعُ التَّصْحِيحَ حَتَّى يَكْتَمِلَ.

Show English translationHide English translation

Nabil: Rania, I have just realized that I sent the team an old version of the orders file this morning.

Rania: Thank you for telling me immediately. How does it differ from the correct version? We need to know the effect of the mistake.

Nabil: The old version does not include yesterday’s orders, so the total appears lower than the correct number.

Rania: Have the prices changed too, or is the error limited to the number of orders in the file?

Nabil: The prices are correct, but ten orders are missing. I did not check the file date before sending it.

Rania: Did you send it to anyone outside the team? And has any colleague used the figures in another report?

Nabil: I sent it only to the team. I do not yet know whether anyone has used it, and I will ask them now.

Rania: Good. Tell them there is an error, and ask them to wait for the corrected version before using the file’s figures.

Nabil: I take responsibility. I will check the new version against the orders register, then send it with an explanation of the correction.

Rania: When can you finish checking? We need the correct figures before preparing the materials for tomorrow’s meeting today.

Nabil: I need half an hour and can send the checked file well before noon today.

Rania: All right. Send it to me first so I can check the total with you, then send it to all the original recipients.

Nabil: I will add today’s date and the word “corrected” to the filename so it is easy to distinguish from the previous version.

Rania: State in the message that the new file replaces the previous one, and explain why the total differs.

Nabil: If anyone has copied the old figures into a report, I will help update and check them.

Rania: That is appropriate. Do not assume that sending the file alone is enough; make sure the explanation reaches them too.

Nabil: I will request confirmation that the corrected version was received and tell you if I find another report needing revision.

Rania: How will you prevent this mix-up from recurring? Similar version names could cause the problem again.

Nabil: I will keep old versions in a separate folder and open the attachment to check its date before each submission.

Rania: Good. Start by telling the team now, then we will check the file together and follow the correction through to completion.

02Useful words and expressions

Useful words and expressions in this conversation
Arabic in the conversationMeaning here
نُسْخَةً قَدِيمَةًan old version
أَثَرِ الْخَطَأِthe effect of the error
غَيْرُ مُدْرَجَةٍnot included
أَتَحَمَّلُ الْمَسْؤُولِيَّةَI take responsibility
سِجِلِّ الطَّلَبَاتِthe orders register
الْمُسْتَلِمِينَ الْأَصْلِيِّينَthe original recipients
يَحُلُّ مَحَلَّ السَّابِقِreplaces the previous one
تَأْكِيدَ اسْتِلَامِconfirmation of receipt of
مُجَلَّدٍ مُنْفَصِلٍa separate folder
الْمُرْفَقَthe attachment

03Check your understanding

Choose one answer for each question. Look back at the Arabic conversation for evidence. Open the English question support or a hint when you need help.

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What to remember

  • Acknowledge the mistake and distinguish known effects from unanswered questions.
  • Confirm the correction reaches everyone who received the wrong version.

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