In this fictional coach-office exchange, Rania notices that the first letter of her name is wrong. Huda checks this booking and confirms the corrected details.
01Read the Arabic conversation
تَصْحِيحُ اخْتِلَافٍ فِي اسْمِ الْحَجْزِ
رَانِيَا: صَبَاحَ الْخَيْرِ. حَجَزْتُ رِحْلَةَ حَافِلَةٍ بِالْهَاتِفِ أَمْسِ، وَوَجَدْتُ خَطَأً فِي اسْمِي عِنْدَمَا قَرَأْتُ رِسَالَةَ التَّأْكِيدِ.
هُدَى: أَهْلًا بِكِ. هَلْ يُمْكِنُ أَنْ تُرِينِي الرِّسَالَةَ وَوَثِيقَةَ الْهُوِيَّةِ لِأُقَارِنَ الِاسْمَ بِالْحَجْزِ؟
رَانِيَا: بِالطَّبْعِ. اسْمِي «رَانِيَا»، لَكِنَّ الْمَكْتُوبَ فِي الرِّسَالَةِ هُوَ «دَانِيَا». الْخَطَأُ فِي الْحَرْفِ الْأَوَّلِ فَقَطْ.
هُدَى: أَرَى الْفَرْقَ الْآنَ: رَاءٌ بَدَلًا مِنْ دَالٍ. هَلِ اسْمُ الْعَائِلَةِ وَتَارِيخُ الرِّحْلَةِ صَحِيحَانِ؟
رَانِيَا: نَعَمْ، هُمَا صَحِيحَانِ. الرِّحْلَةُ غَدًا فِي الثَّامِنَةِ وَالنِّصْفِ صَبَاحًا، وَالْمَقْعَدُ بِجَانِبِ النَّافِذَةِ.
هُدَى: وَجَدْتُ الْحَجْزَ. أَسْتَطِيعُ تَصْحِيحَ هَذَا الْحَرْفِ فِي هَذَا السِّجِلِّ، ثُمَّ أُرْسِلُ إِلَيْكِ تَأْكِيدًا جَدِيدًا.
رَانِيَا: شُكْرًا. أُرِيدُ تَصْحِيحَ الِاسْمِ فَقَطْ، وَلَا أُرِيدُ تَغْيِيرَ الرِّحْلَةِ أَوِ الْمَقْعَدِ الَّذِي اِخْتَرْتُهُ.
هُدَى: مَفْهُومٌ، سَيَبْقَى الْمَوْعِدُ وَالْمَقْعَدُ كَمَا هُمَا. قَبْلَ الْحِفْظِ، هَلْ تَتَأَكَّدِينَ مِنْ هَذِهِ الْكِتَابَةِ؟
رَانِيَا: نَعَمْ، هَذَا هُوَ اسْمِي: رَاءٌ، أَلِفٌ، نُونٌ، يَاءٌ، أَلِفٌ. وَهُوَ مُطَابِقٌ لِلِاسْمِ فِي الْوَثِيقَةِ.
هُدَى: جَيِّدٌ، سَأَحْفَظُ التَّصْحِيحَ الْآنَ. سَتَصِلُ الرِّسَالَةُ إِلَى نَفْسِ الْعُنْوَانِ الَّذِي اِسْتَخْدَمْتِهِ لِلْحَجْزِ.
رَانِيَا: هَلْ أَنْتَظِرُ حَتَّى تَصِلَ الرِّسَالَةُ؟ أُفَضِّلُ أَنْ أُرَاجِعَهَا وَأَنَا هُنَا لِتَجَنُّبِ أَيِّ خَطَأٍ آخَرَ.
هُدَى: نَعَمْ، لَوْ سَمَحْتِ. لَقَدْ أَرْسَلْتُهَا، وَيُمْكِنُنَا قِرَاءَةُ التَّفَاصِيلِ مَعًا قَبْلَ أَنْ تُغَادِرِي.
رَانِيَا: وَصَلَتِ الرِّسَالَةُ الْجَدِيدَةُ. الِاسْمُ صَحِيحٌ الْآنَ، لَكِنَّنِي أُرِيدُ التَّأَكُّدَ مِنْ رَقْمِ الْحَجْزِ أَيْضًا.
هُدَى: رَقْمُ الْحَجْزِ لَمْ يَتَغَيَّرْ. الْجَدِيدُ هُوَ التَّصْحِيحُ فِي الِاسْمِ، وَيَظْهَرُ ذَلِكَ فِي هَذِهِ النُّسْخَةِ.
رَانِيَا: إِذَنْ، أَحْتَفِظُ بِالرِّسَالَةِ الْجَدِيدَةِ وَأُرِي مُوَظَّفَ الْمَحَطَّةِ هَذِهِ النُّسْخَةَ عِنْدَ الْوُصُولِ؟
هُدَى: نَعَمْ، اِسْتَخْدِمِي هَذِهِ النُّسْخَةَ لِهَذَا الْحَجْزِ، وَاحْمِلِي وَثِيقَةَ الْهُوِيَّةِ الَّتِي رَاجَعْنَاهَا مَعًا.
رَانِيَا: سَأَفْعَلُ ذَلِكَ. هَلْ يُمْكِنُ أَنْ تَقْرَئِي الْمَوْعِدَ مَرَّةً أَخِيرَةً حَتَّى لَا أَخْلِطَ بَيْنَ الرِّسَالَتَيْنِ؟
هُدَى: بِالتَّأْكِيدِ: غَدًا، الثَّامِنَةُ وَالنِّصْفُ صَبَاحًا. لَمْ نُغَيِّرْ أَيَّ تَفْصِيلٍ آخَرَ فِي رِحْلَتِكِ.
رَانِيَا: مُمْتَازٌ، كُلُّ شَيْءٍ وَاضِحٌ الْآنَ. شُكْرًا عَلَى مُرَاجَعَةِ الِاسْمِ وَتَأْكِيدِ أَنَّ الْحَجْزَ بَقِيَ كَمَا هُوَ.
هُدَى: عَلَى الرَّحْبِ وَالسَّعَةِ. مِنَ الْجَيِّدِ أَنَّكِ قَرَأْتِ التَّأْكِيدَ قَبْلَ يَوْمِ السَّفَرِ. أَتَمَنَّى لَكِ رِحْلَةً مُرِيحَةً.
Show English translationHide English translation
Rania: Good morning. I booked a coach journey by phone yesterday and found a mistake in my name when I read the confirmation message.
Huda: Welcome. Could you show me the message and your identity document so I can compare the name with the booking?
Rania: Of course. My name is Rania, but the message says Dania. The mistake is only in the first letter.
Huda: I see the difference now: rāʾ instead of dāl. Are the family name and the travel date correct?
Rania: Yes, both are correct. The journey is tomorrow at half past eight in the morning, and the seat is by the window.
Huda: I have found the booking. I can correct this letter in this record, then send you a new confirmation.
Rania: Thank you. I only want to correct the name; I do not want to change the journey or the seat I chose.
Huda: Understood. The time and seat will stay the same. Before I save it, could you check this spelling?
Rania: Yes, that is my name: rāʾ, alif, nūn, yāʾ, alif. It matches the name on the document.
Huda: Good. I will save the correction now. The message will go to the same address you used for the booking.
Rania: Should I wait until the message arrives? I would prefer to check it while I am here to avoid another mistake.
Huda: Yes, please. I have sent it, and we can read the details together before you leave.
Rania: The new message has arrived. The name is correct now, but I also want to check the booking number.
Huda: The booking number has not changed. The change is the name correction, and it appears in this copy.
Rania: So I should keep the new message and show this copy to the station employee when I arrive?
Huda: Yes, use this copy for this booking, and bring the identity document we checked together.
Rania: I will do that. Could you read the time once more so that I do not mix up the two messages?
Huda: Certainly: tomorrow, half past eight in the morning. We have not changed any other detail of your journey.
Rania: Excellent. Everything is clear now. Thank you for checking the name and confirming that the booking stayed the same.
Huda: You are welcome. It is good that you read the confirmation before the day of travel. I hope you have a comfortable journey.
02Useful words and expressions
| Arabic in the conversation | Meaning here |
|---|---|
| رِسَالَةَ التَّأْكِيدِ | the confirmation message |
| وَثِيقَةَ الْهُوِيَّةِ | identity document |
| الْحَرْفِ الْأَوَّلِ | the first letter |
| اسْمُ الْعَائِلَةِ | the family name |
| تَصْحِيحَ | correcting |
| كَمَا هُمَا | as they are |
| مُطَابِقٌ | matching |
| لِتَجَنُّبِ | to avoid |
| لَمْ يَتَغَيَّرْ | has not changed |
| هَذِهِ النُّسْخَةَ | this copy |
03Check your understanding
Choose one answer for each question. Look back at the Arabic conversation for evidence. Open the English question support or a hint when you need help.
What to remember
- Identify the exact spelling difference and distinguish it from details that are already correct.
- Check the corrected confirmation before treating the problem as resolved.
Explore the Arabic in this conversation
Related grammar and vocabularyOpen Araqick guides connected to this conversation.
What I Did Yesterday in Arabic: 6 Simple Past-Tense Sentences
قَرَأْتُ رِسَالَةَ التَّأْكِيدِ
Review first-person completed actions when reporting that you read a message.
Telling the Time in Arabic: Hours, Half Past and Quarter Past
الثَّامِنَةُ وَالنِّصْفُ صَبَاحًا
Review a half-past time when confirming an unchanged departure.
Arabic Future Tense for Beginners: Talk About Tomorrow
سَأَحْفَظُ التَّصْحِيحَ الْآنَ
Recognise the attached future prefix when stating the next action.
