Hassan questions a reading subscription after offline access disappears. Dina explains a discount, and they distinguish its price from its usefulness.
01Read the Arabic conversation
مُنَاقَشَةُ تَغْيِيرِ شُرُوطِ الِاشْتِرَاكِ
حَسَنٌ: وَصَلَنِي إِشْعَارٌ بِرَفْعِ الِاشْتِرَاكِ مِنْ ثَلَاثِينَ إِلَى أَرْبَعِينَ رِيَالًا شَهْرِيًّا، بَعْدَ إِزَالَةِ خَاصِّيَّةِ تَنْزِيلِ الْمَقَالَاتِ.
دِينَا: صَحِيحٌ، وَالْخُطَّةُ الْجَدِيدَةُ تُضِيفُ بَحْثًا أَسْرَعَ وَاقْتِرَاحَاتٍ أَدَقَّ. لَكِنَّنِي أَتَفَهَّمُ أَنَّ هَذَا التَّغْيِيرَ قَدْ لَا يُنَاسِبُ الْجَمِيعَ.
حَسَنٌ: أَقْرَأُ فِي الْقِطَارِ، حَيْثُ يَنْقَطِعُ الِاتِّصَالُ كَثِيرًا. كُنْتُ أُنَزِّلُ الْمَقَالَاتِ مُسْبَقًا لِأَقْرَأَهَا دُونَ اِتِّصَالٍ.
دِينَا: إِذَنْ، الْمُشْكِلَةُ لَيْسَتْ فِي الزِّيَادَةِ وَحْدَهَا، بَلْ فِي فَقْدِ خَاصِّيَّةٍ تَعْتَمِدُ عَلَيْهَا يَوْمِيًّا، أَلَيْسَ كَذَلِكَ؟
حَسَنٌ: بِالضَّبْطِ. أَقْبَلُ دَفْعَ سِعْرٍ مُنَاسِبٍ لِخِدْمَةٍ أَسْتَخْدِمُهَا، لَكِنْ لَا أَرَى فَائِدَةً مِنْ مَزَايَا لَا تَحُلُّ مُشْكِلَتِي.
دِينَا: لَا يُوجَدُ مَوْعِدٌ مُؤَكَّدٌ لِإِعَادَةِ التَّنْزِيلِ، وَلَا أُرِيدُ أَنْ أَبْنِيَ عَرْضِي عَلَى وَعْدٍ غَيْرِ مَضْمُونٍ.
حَسَنٌ: أُقَدِّرُ هَذَا الْوُضُوحَ. فَهَلْ لَدَيْكُمْ عَرْضٌ آخَرُ يُمْكِنُنِي مُقَارَنَتُهُ بِإِيقَافِ التَّجْدِيدِ؟
دِينَا: يُمْكِنُنَا عَرْضُ خَمْسَةٍ وَعِشْرِينَ رِيَالًا شَهْرِيًّا لِلشَّهْرَيْنِ الْقَادِمَيْنِ، ثُمَّ يُطَبَّقُ السِّعْرُ الْجَدِيدُ بَعْدَهُمَا.
حَسَنٌ: هَلْ تَعْنِينَ أَنَّ السِّعْرَ سَيَرْتَفِعُ إِلَى أَرْبَعِينَ رِيَالًا تِلْقَائِيًّا بَعْدَ انْتِهَاءِ الْخَصْمِ؟
دِينَا: نَعَمْ، وَسَتَظْهَرُ الْمُدَّةُ وَالسِّعْرُ اللَّاحِقُ قَبْلَ قَبُولِ الْعَرْضِ. ذِكْرُ الْخَصْمِ لَا يَعْنِي أَنَّكَ وَافَقْتَ عَلَيْهِ.
حَسَنٌ: الْعَرْضُ أَرْخَصُ مِنَ الْخُطَّةِ السَّابِقَةِ مُؤَقَّتًا، لَكِنَّ الْخَصْمَ لَا يُعِيدُ الْخَاصِّيَّةَ الَّتِي أَحْتَاجُ إِلَيْهَا.
دِينَا: هَذَا صَحِيحٌ. يُخَفِّضُ الْعَرْضُ التَّكْلِفَةَ فَقَطْ، وَيَبْقَى الْوُصُولُ إِلَى الْمَقَالَاتِ مُعْتَمِدًا عَلَى الِاتِّصَالِ.
حَسَنٌ: إِذَا أَوْقَفْتُ التَّجْدِيدَ الْآنَ، هَلْ أَفْقِدُ الْوُصُولَ فَوْرًا، أَمْ أَسْتَفِيدُ مِنَ الْفَتْرَةِ الَّتِي دَفَعْتُ ثَمَنَهَا؟
دِينَا: فِي خُطَّتِكَ الْحَالِيَّةِ، يَسْتَمِرُّ الْوُصُولُ حَتَّى نِهَايَةِ الشَّهْرِ الْمَدْفُوعِ، وَلَا يَبْدَأُ بَعْدَهُ شَهْرٌ جَدِيدٌ مَدْفُوعٌ.
حَسَنٌ: أُفَضِّلُ هَذَا الْخِيَارَ. فَالِاسْتِمْرَارُ بِسَبَبِ خَصْمٍ مُؤَقَّتٍ سَيُؤَجِّلُ الْقَرَارَ، دُونَ أَنْ يُحَسِّنَ طَرِيقَةَ اسْتِخْدَامِي.
دِينَا: مَفْهُومٌ. هَلْ تُرِيدُ إِيقَافَ التَّجْدِيدِ فَقَطْ مَعَ الِاحْتِفَاظِ بِحِسَابِكَ، أَمْ تَطْلُبُ حَذْفَ الْحِسَابِ أَيْضًا؟
حَسَنٌ: أُرِيدُ إِيقَافَ التَّجْدِيدِ فَقَطْ. قَدْ أُعِيدُ النَّظَرَ مُسْتَقْبَلًا، إِذَا أَصْبَحَتِ الْخِدْمَةُ أَقْرَبَ إِلَى اِحْتِيَاجَاتِي.
دِينَا: بِالتَّأْكِيدِ، لَكِنْ لَا أَسْتَطِيعُ ضَمَانَ هَذَا الْخَصْمِ عِنْدَ عَوْدَتِكَ. سَتُرَاجِعُ الْعُرُوضَ الْمُتَاحَةَ حِينَئِذٍ.
حَسَنٌ: أَتَفَهَّمُ ذَلِكَ. سَأُقَارِنُ السِّعْرَ وَالْمَزَايَا الْمَوْجُودَةَ وَقْتَهَا، وَلَنْ أَعْتَمِدَ عَلَى عَرْضِ الْيَوْمِ.
دِينَا: إِذَنْ، أُوقِفُ التَّجْدِيدَ مَعَ بَقَاءِ الْحِسَابِ، دُونَ تَفْعِيلِ عَرْضِ الْخَصْمِ. هَلْ هَذَا مَا تَطْلُبُهُ؟
حَسَنٌ: نَعَمْ. وَأَرْجُو إِرْسَالَ تَأْكِيدٍ مَكْتُوبٍ يُوَضِّحُ تَارِيخَ انْتِهَاءِ الْوُصُولِ وَأَنَّهُ لَنْ يُجَدَّدَ الِاشْتِرَاكُ تِلْقَائِيًّا.
دِينَا: سَأُرْسِلُهُ إِلَيْكَ بَعْدَ إِتْمَامِ الطَّلَبِ. وَسَأَنْقُلُ مُلَاحَظَتَكَ عَنِ التَّنْزِيلِ لِلْفَرِيقِ، دُونَ أَنْ أَعِدَكَ بِتَغْيِيرٍ مُحَدَّدٍ.
Show English translationHide English translation
Hassan: I received notice that the subscription is rising from thirty to forty riyals monthly, after the article-download feature was removed.
Dina: That is correct. The new plan adds faster search and more precise recommendations, but I understand the change may not suit everyone.
Hassan: I read on the train, where the connection often drops. I used to download articles to read offline.
Dina: So the problem is not just the increase, but losing a feature you rely on daily. Is that right?
Hassan: Exactly. I accept paying a fair price for a service I use, but see no benefit in features that do not solve my problem.
Dina: There is no confirmed date for restoring downloads. I do not want to base my offer on an uncertain promise.
Hassan: I appreciate that clarity. Do you have another offer I can compare with stopping renewal?
Dina: We can offer twenty-five riyals monthly for the next two months, then the new price applies.
Hassan: Do you mean the price will automatically rise to forty riyals after the discount ends?
Dina: Yes. The duration and later price appear before acceptance. Discussing the discount does not mean you have accepted it.
Hassan: The offer is temporarily cheaper than my previous plan, but the discount does not restore the feature I need.
Dina: That is true. The offer only reduces the cost; accessing articles still depends on a connection.
Hassan: If I stop renewal now, do I lose access immediately, or can I use the period I have paid for?
Dina: Under your current plan, access continues until the paid month ends, with no new paid month starting afterwards.
Hassan: I prefer that option. Staying for a temporary discount would postpone the decision without improving how I use the service.
Dina: Understood. Do you want only to stop renewal and keep your account, or also to delete the account?
Hassan: I only want to stop renewal. I may reconsider later if the service better matches my needs.
Dina: Certainly, but I cannot guarantee this discount when you return. You would review the offers available then.
Hassan: I understand. I will compare the price and features available then, rather than rely on today’s offer.
Dina: Then I will stop renewal, keep the account, and leave the discount offer inactive. Is that what you are requesting?
Hassan: Yes. Please send written confirmation showing when access ends and that the subscription will not renew automatically.
Dina: I will send it after completing the request. I will pass your download feedback to the team without promising a particular change.
02Useful words and expressions
| Arabic in the conversation | Meaning here |
|---|---|
| إِشْعَارٌ | a notice |
| إِزَالَةِ خَاصِّيَّةِ | removal of a feature |
| وَعْدٍ غَيْرِ مَضْمُونٍ | an uncertain promise |
| إِيقَافِ التَّجْدِيدِ | stopping renewal |
| تِلْقَائِيًّا | automatically |
| السِّعْرُ اللَّاحِقُ | the later price |
| مُؤَقَّتًا | temporarily |
| الشَّهْرِ الْمَدْفُوعِ | the paid month |
| أُعِيدُ النَّظَرَ | reconsider |
| تَأْكِيدٍ مَكْتُوبٍ | written confirmation |
03Check your understanding
Choose one answer for each question. Look back at the Arabic conversation for evidence. Open the English question support or a hint when you need help.
What to remember
- Compare a discount’s duration and usefulness, not only its immediate price.
- Clarify what cancellation changes and request confirmation of the agreed action.
Explore the Arabic in this conversation
Related grammar and vocabularyOpen Araqick guides connected to this conversation.
Idha in Arabic: How to Say When and If
إِذَا أَوْقَفْتُ التَّجْدِيدَ الْآنَ
Follow a possible future action introduced by idha, even though the verb has a past form.
Arabic Comparatives: Bigger Than and Better Than
الْعَرْضُ أَرْخَصُ مِنَ الْخُطَّةِ السَّابِقَةِ
Use arkhas and min to compare the discounted offer with the previous plan.
And, Or and But in Arabic: Connect Simple Sentences
لَكِنْ لَا أَرَى فَائِدَةً مِنْ مَزَايَا لَا تَحُلُّ مُشْكِلَتِي
Notice how lakin contrasts accepting a fair price with rejecting features that do not help.
