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Changing a Custom Order in Arabic: B2 Conversation

B2 · Conversation 13 · Modern Standard Arabic

Acknowledge costs and negotiate which changes remain worth making.

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ABOUT THIS CONVERSATION

Basim asks Walid to change a desk already in production. They separate necessary changes from preferences and agree on costs and confirmation.

01Read the Arabic conversation

تَغْيِيرُ طَلَبٍ مَصْنُوعٍ حَسَبَ الْمَوَاصَفَاتِ

بَاسِمٌ: بَدَأْتُمْ تَصْنِيعَ الْمَكْتَبِ الَّذِي طَلَبْتُهُ، وَلَكِنِّي أُفَكِّرُ فِي زِيَادَةِ طُولِهِ وَتَغْيِيرِ لَوْنِهِ. هَلْ مَا زَالَ ذَلِكَ مُمْكِنًا؟

وَلِيدٌ: قَطَعْنَا السَّطْحَ بِطُولِ مِائَةٍ وَأَرْبَعِينَ سَنْتِيمِتْرًا، وَلَمْ نَبْدَأِ الطِّلَاءَ بَعْدُ. مَا التَّعْدِيلُ الَّذِي تُرِيدُهُ؟

بَاسِمٌ: أُرِيدُ طُولًا قَدْرُهُ مِائَةٌ وَسِتُّونَ سَنْتِيمِتْرًا، وَلَوْنًا بُنِّيًّا بَدَلًا مِنَ الْأَبْيَضِ؛ لِأَنَّنِي سَأَسْتَخْدِمُ شَاشَتَيْنِ.

وَلِيدٌ: تَغْيِيرُ الطُّولِ يَتَطَلَّبُ لَوْحًا جَدِيدًا، وَيَرْفَعُ السِّعْرَ مِائَةً وَعِشْرِينَ رِيَالًا وَيُؤَخِّرُ التَّسْلِيمَ أَرْبَعَةَ أَيَّامٍ.

بَاسِمٌ: أَتَفَهَّمُ تَكْلِفَةَ اللَّوْحِ، لَكِنَّ الزِّيَادَةَ أَكْبَرُ مِمَّا تَوَقَّعْتُ. هَلْ يُمْكِنُ تَوْسِيعُ السَّطْحِ الْمَوْجُودِ بَدَلًا مِنَ اسْتِبْدَالِهِ؟

وَلِيدٌ: يُمْكِنُ وَصْلُ قِطْعَةٍ بِهِ، لَكِنَّ خَطَّ الْوَصْلِ سَيَظْهَرُ. لَا أُرِيدُ أَنْ أَعِدَكَ بِسَطْحٍ يَبْدُو كَأَنَّهُ قِطْعَةٌ وَاحِدَةٌ.

بَاسِمٌ: إِذَنْ لَنْ أَخْتَارَ الْوَصْلَ، لِأَنَّ الْمَظْهَرَ الْمُتَّصِلَ مُهِمٌّ لِي. وَمَا تَكْلِفَةُ تَغْيِيرِ اللَّوْنِ وَحْدَهُ؟

وَلِيدٌ: الْبُنِّيُّ الَّذِي اخْتَرْتَهُ يُضِيفُ ثَلَاثِينَ رِيَالًا، وَلَا يُؤَخِّرُ التَّسْلِيمَ إِذَا أَكَّدْتَ الِاخْتِيَارَ قَبْلَ بَدْءِ الطِّلَاءِ غَدًا.

بَاسِمٌ: السِّعْرُ الْأَصْلِيُّ سِتُّمِائَةِ رِيَالٍ. لَا أُرِيدُ زِيَادَةً كَبِيرَةً، وَلَكِنِّي أَحْتَاجُ إِلَى مَسَاحَةٍ كَافِيَةٍ لِلشَّاشَتَيْنِ.

وَلِيدٌ: قَبْلَ تَغْيِيرِ الْقِيَاسِ، جَرِّبْ تَرْتِيبَهُمَا دَاخِلَ الْمَسَاحَةِ الْأَصْلِيَّةِ. قَدْ تَكْفِي إِذَا وَضَعْتَ إِحْدَاهُمَا بِزَاوِيَةٍ.

بَاسِمٌ: حَدَّدْتُ الْمَسَاحَةَ عَلَى طَاوِلَتِي وَجَرَّبْتُ ذَلِكَ الْآنَ. الْمَسَاحَةُ تَتَّسِعُ لَهُمَا، وَمَا زَالَ هُنَاكَ مَكَانٌ لِلْكِتَابَةِ.

وَلِيدٌ: إِذَنْ يَبْدُو أَنَّ الزِّيَادَةَ لَيْسَتْ ضَرُورِيَّةً. يُمْكِنُنَا الِاحْتِفَاظُ بِاللَّوْحِ الْحَالِيِّ وَالْمَوْعِدِ الْأَصْلِيِّ لِلتَّسْلِيمِ.

بَاسِمٌ: أُوَافِقُ. أَمَّا الدُّرْجُ فَلَا أَحْتَاجُ إِلَيْهِ؛ عِنْدِي خِزَانَةٌ قَرِيبَةٌ. هَلْ بَدَأْتُمْ تَصْنِيعَهُ أَيْضًا؟

وَلِيدٌ: لَمْ نَبْدَأْ بِهِ، وَإِلْغَاؤُهُ يُخَفِّضُ السِّعْرَ خَمْسِينَ رِيَالًا. هَذَا لَا يُغَيِّرُ قَوَاعِدَ الْمَكْتَبِ أَوْ ثَبَاتَهُ.

بَاسِمٌ: إِذَنْ أَحْتَفِظُ بِالطُّولِ، وَأُلْغِي الدُّرْجَ، وَأَخْتَارُ الْبُنِّيَّ. أُدْرِكُ أَنَّ طَلَبَ التَّغْيِيرِ مِنِّي، وَلَا أَتَوَقَّعُ تَنْفِيذَهُ مَجَّانًا.

وَلِيدٌ: بِهَذِهِ التَّعْدِيلَاتِ يُصْبِحُ الْمَجْمُوعُ خَمْسَمِائَةٍ وَثَمَانِينَ رِيَالًا، وَيَبْقَى التَّسْلِيمُ يَوْمَ الْخَمِيسِ كَمَا اتَّفَقْنَا أَصْلًا.

بَاسِمٌ: مُنَاسِبٌ. أَرْجُو أَنْ تُرْسِلَ مُلَخَّصًا بِالتَّعْدِيلَاتِ وَالسِّعْرِ النِّهَائِيِّ، حَتَّى لَا تَبْقَى النُّسْخَةُ السَّابِقَةُ مَرْجِعًا لِلْعُمَّالِ.

وَلِيدٌ: سَأُحَدِّثُ أَمْرَ التَّصْنِيعِ وَأُرْسِلُهُ إِلَيْكَ لِلْمُرَاجَعَةِ. لَنْ نَبْدَأَ الطِّلَاءَ قَبْلَ وُصُولِ تَأْكِيدِكَ الْمَكْتُوبِ.

بَاسِمٌ: وَإِذَا تَأَخَّرَ تَأْكِيدِي إِلَى مَا بَعْدَ الْغَدِ، فَهَلْ يَبْقَى مَوْعِدُ الْخَمِيسِ مَضْمُونًا؟ أُفَضِّلُ مَعْرِفَةَ ذَلِكَ مُسْبَقًا.

وَلِيدٌ: لَا، سَنُرَاجِعُ الْمَوْعِدَ حِينَئِذٍ؛ فَالْحِفَاظُ عَلَيْهِ مَشْرُوطٌ بِالتَّأْكِيدِ قَبْلَ بَدْءِ الطِّلَاءِ الْمُقَرَّرِ غَدًا.

بَاسِمٌ: سَأُرَاجِعُ الْمُلَخَّصَ وَأُؤَكِّدُهُ الْيَوْمَ. التَّعْدِيلُ الْمَحْدُودُ يُحَقِّقُ مَا أَحْتَاجُهُ دُونَ تَكْلِفَةِ لَوْحٍ جَدِيدٍ أَوْ تَأْخِيرٍ.

وَلِيدٌ: جَيِّدٌ. بَعْدَ تَأْكِيدِكَ نَعْتَمِدُ النُّسْخَةَ الْمُعَدَّلَةَ وَحْدَهَا، وَأُبَلِّغُ الْعُمَّالَ بِإِلْغَاءِ الدُّرْجِ وَتَغْيِيرِ اللَّوْنِ.

Show English translationHide English translation

Basim: You have started making my desk, but I am considering a longer top and different colour. Is that still possible?

Walid: We cut the top to one hundred and forty centimetres but have not painted it. What change do you want?

Basim: One hundred and sixty centimetres, and brown instead of white, because I will use two screens.

Walid: A longer top needs a new board, adding one hundred and twenty riyals and four days to delivery.

Basim: I understand the board’s cost, but that exceeds my expectations. Could you extend the existing top?

Walid: We could join a piece to it, but the seam would show. I cannot promise a single-piece appearance.

Basim: Then no join, because the continuous appearance matters to me. What would just changing the colour cost?

Walid: Your chosen brown adds thirty riyals without delaying delivery if confirmed before painting starts tomorrow.

Basim: The original price is six hundred riyals. I want no large increase, but need room for two screens.

Walid: First try arranging them within the original space. It may suffice with one at an angle.

Basim: I marked the space on my table and just tried that. Both screens fit, with room for writing.

Walid: Then the increase seems unnecessary. We can keep the current board and original delivery date.

Basim: Agreed. I do not need the drawer; I have a nearby cabinet. Have you started it?

Walid: No. Cancelling it saves fifty riyals without changing the desk’s supports or stability.

Basim: Then keep the length, cancel the drawer, and use brown. I requested the change and expect to pay for it.

Walid: The revised total is five hundred and eighty riyals, with delivery still on Thursday as originally agreed.

Basim: Please send the changes and final price in a summary so the workers do not follow the old version.

Walid: I will update the production order for your review. Painting will await your written confirmation.

Basim: If I confirm after tomorrow, is Thursday still guaranteed? I would prefer to know beforehand.

Walid: No, we would review the date; keeping it requires confirmation before tomorrow’s scheduled painting start.

Basim: I will review and confirm today. The limited change meets my needs without a new board’s cost or any delay.

Walid: Good. After confirmation, we will use only the revised version and tell workers about the drawer cancellation and colour change.

02Useful words and expressions

Useful words and expressions in this conversation
Arabic in the conversationMeaning here
يُؤَخِّرُ التَّسْلِيمَdelays delivery
خَطَّ الْوَصْلِthe join; visible seam
الْمَظْهَرَ الْمُتَّصِلَthe seamless appearance
قَبْلَ بَدْءِ الطِّلَاءِbefore painting starts
إِحْدَاهُمَا بِزَاوِيَةٍone of them at an angle
إِلْغَاؤُهُcancelling it
ثَبَاتَهُits stability
أَمْرَ التَّصْنِيعِthe production order
تَأْكِيدِكَ الْمَكْتُوبِyour written confirmation
النُّسْخَةَ الْمُعَدَّلَةَthe revised version

03Check your understanding

Choose one answer for each question. Look back at the Arabic conversation for evidence. Open the English question support or a hint when you need help.

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What to remember

  • Distinguish an essential functional need from a preferred change before accepting extra cost.
  • Record revised specifications and make any delivery condition explicit.

Explore the Arabic in this conversation

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