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Reporting a Missing Suitcase in Arabic: B1 Conversation

B1 · Conversation 2 · Modern Standard Arabic

Describe identifying details and confirm the next practical steps.

A medium-sized green suitcase with a black strap and a red ribbon tied to its handle beside a luggage claim form on a raspberry background. Araqick logo and araqick.com watermark.
ABOUT THIS CONVERSATION

Rania cannot find her suitcase after landing. She describes identifying marks, supplies the baggage tag, and agrees how the airport team will update her.

01Read the Arabic conversation

الْإِبْلَاغُ عَنْ حَقِيبَةِ سَفَرٍ مَفْقُودَةٍ

رَانِيَا: لَمْ أَجِدْ حَقِيبَتِي عَلَى السَّيْرِ، مَعَ أَنَّنِي انْتَظَرْتُ حَتَّى خَرَجَ جَمِيعُ الرُّكَّابِ.

كَمَالٌ: سَنُسَجِّلُ الْبَلَاغَ وَنَبْحَثُ عَنْهَا. هَلْ لَدَيْكِ بِطَاقَةُ الْأَمْتِعَةِ وَبِطَاقَةُ الصُّعُودِ؟

رَانِيَا: نَعَمْ، هُمَا فِي هَذَا الظَّرْفِ. وَصَلْتُ عَلَى رِحْلَةِ السَّاعَةِ الثَّامِنَةِ مِنْ عَمَّانَ.

كَمَالٌ: شُكْرًا. هَلِ انْتَظَرْتِ عِنْدَ السَّيْرِ رَقْمِ أَرْبَعَةٍ؟ فَهُوَ الْمُخَصَّصُ لِهَذِهِ الرِّحْلَةِ.

رَانِيَا: نَعَمْ، وَرَاجَعْتُ السَّيْرَ الْمُجَاوِرَ أَيْضًا، لَكِنَّنِي لَمْ أَرَ حَقِيبَةً تُشْبِهُ حَقِيبَتِي.

كَمَالٌ: صِفِي لِي لَوْنَهَا وَحَجْمَهَا، وَاذْكُرِي أَيَّ عَلَامَةٍ تُسَاعِدُنَا عَلَى تَمْيِيزِهَا.

رَانِيَا: هِيَ خَضْرَاءُ وَمُتَوَسِّطَةُ الْحَجْمِ، وَحَوْلَهَا حِزَامٌ أَسْوَدُ. رَبَطْتُ شَرِيطًا أَحْمَرَ بِمِقْبَضِهَا.

كَمَالٌ: هَلْ هِيَ ذَاتُ عَجَلَتَيْنِ أَمْ أَرْبَعِ عَجَلَاتٍ؟ وَهَلْ تَحْمِلُ اسْمَكِ مِنَ الْخَارِجِ؟

رَانِيَا: لَهَا أَرْبَعُ عَجَلَاتٍ، وَاسْمِي مَكْتُوبٌ عَلَى بِطَاقَةٍ خَلْفِيَّةٍ. وَفِي أَسْفَلِهَا خَدْشٌ صَغِيرٌ.

كَمَالٌ: هَذِهِ تَفَاصِيلُ مُفِيدَةٌ. هَلْ لَدَيْكِ صُورَةٌ لَهَا تُظْهِرُ الْحِزَامَ أَوِ الشَّرِيطَ؟

رَانِيَا: لَدَيَّ صُورَةٌ عَلَى هَاتِفِي. اِلْتَقَطْتُهَا قَبْلَ السَّفَرِ، وَيَظْهَرُ فِيهَا الشَّرِيطُ بِوُضُوحٍ.

كَمَالٌ: سَأُضِيفُ الصُّورَةَ إِلَى الْبَلَاغِ. أَيْنَ سَتُقِيمِينَ، وَكَمْ لَيْلَةً سَتَبْقَيْنَ هُنَاكَ؟

رَانِيَا: سَأُقِيمُ فِي فُنْدُقِ الْبُسْتَانِ ثَلَاثَ لَيَالٍ، وَلَدَيَّ عُنْوَانُهُ الْكَامِلُ فِي تَأْكِيدِ الْحَجْزِ.

كَمَالٌ: اُكْتُبِي الْعُنْوَانَ وَرَقْمَ هَاتِفِكِ هُنَا، مِنْ فَضْلِكِ، ثُمَّ رَاجِعِي الْأَرْقَامَ قَبْلَ التَّوْقِيعِ.

رَانِيَا: هَا هِيَ الْبَيَانَاتُ. هَلْ يُمْكِنُكُمْ إِخْبَارِي بِنَتِيجَةِ الْبَحْثِ قَبْلَ نِهَايَةِ الْيَوْمِ؟

كَمَالٌ: سَأَتَّصِلُ بِكِ فِي السَّادِسَةِ مَسَاءً، حَتَّى إِذَا لَمْ نَحْصُلْ عَلَى مَعْلُومَاتٍ جَدِيدَةٍ.

رَانِيَا: وَإِذَا عَثَرْتُمْ عَلَيْهَا، فَهَلْ يَجِبُ أَنْ أَعُودَ إِلَى الْمَطَارِ لِاسْتِلَامِهَا؟

كَمَالٌ: سَنَتَّفِقُ عَلَى طَرِيقَةِ اسْتِلَامِهَا بَعْدَ تَحْدِيدِ مَكَانِهَا. لَا أَسْتَطِيعُ تَأْكِيدَ التَّوْصِيلِ الْآنَ.

رَانِيَا: فَهِمْتُ. سَأَنْتَظِرُ اتِّصَالَكَ فِي السَّادِسَةِ، وَسَأُبْقِي هَاتِفِي قَرِيبًا مِنِّي.

كَمَالٌ: هَذِهِ نُسْخَةُ الْبَلَاغِ وَرَقْمُهُ. اِحْتَفِظِي بِهِمَا لِنَصِلَ إِلَى بَيَانَاتِكِ بِسُرْعَةٍ عِنْدَ الِاتِّصَالِ.

Show English translationHide English translation

Rania: I did not find my suitcase on the belt, even though I waited until all the passengers had left.

Kamal — baggage employee: We will record the report and look for it. Do you have the baggage tag and your boarding pass?

Rania: Yes. They are in this envelope. I arrived on the eight o’clock flight from Amman.

Kamal — baggage employee: Thank you. Did you wait at belt number four? That is the one assigned to this flight.

Rania: Yes, and I also checked the neighbouring belt, but I did not see a suitcase like mine.

Kamal — baggage employee: Describe its colour and size for me, and mention any mark that helps us identify it.

Rania: It is green and medium-sized, with a black strap around it. I tied a red ribbon to its handle.

Kamal — baggage employee: Does it have two wheels or four? And does it have your name on the outside?

Rania: It has four wheels, and my name is written on a tag at the back. There is a small scratch at the bottom.

Kamal — baggage employee: Those are useful details. Do you have a photo of it showing the strap or ribbon?

Rania: I have a photo on my phone. I took it before travelling, and the ribbon is clearly visible.

Kamal — baggage employee: I will add the photo to the report. Where will you stay, and how many nights will you be there?

Rania: I will stay at Al-Bustan Hotel for three nights, and I have its full address in the booking confirmation.

Kamal — baggage employee: Please write the address and your phone number here, then check the digits before signing.

Rania: Here are the details. Could you let me know the result of the search before the end of the day?

Kamal — baggage employee: I will call you at six this evening, even if we have not received any new information.

Rania: And if you find it, will I need to return to the airport to collect it?

Kamal — baggage employee: We will agree how you can receive it after locating it. I cannot confirm delivery now.

Rania: I understand. I will wait for your call at six and keep my phone nearby.

Kamal — baggage employee: Here is a copy of the report and its number. Keep them so we can find your details quickly when you call.

02Useful words and expressions

Useful words and expressions in this conversation
Arabic in the conversationMeaning here
عَلَى السَّيْرِon the baggage belt
سَنُسَجِّلُ الْبَلَاغَwe will record the report
السَّيْرَ الْمُجَاوِرَthe neighbouring belt
عَلَى تَمْيِيزِهَاto identify it
مُتَوَسِّطَةُ الْحَجْمِmedium-sized
حِزَامٌ أَسْوَدُa black strap
شَرِيطًا أَحْمَرَa red ribbon
خَدْشٌ صَغِيرٌa small scratch
نَتِيجَةِ الْبَحْثِthe result of the search
طَرِيقَةِ اسْتِلَامِهَاhow to receive it

03Check your understanding

Choose one answer for each question. Look back at the Arabic conversation for evidence. Open the English question support or a hint when you need help.

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What to remember

  • Describe several identifying details instead of relying on colour alone.
  • Confirm the next update separately from arrangements that are still undecided.

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